Theft occurring during train rides does not amount to a deficiency in service by the Railways, the Supreme Court observed on Thursday. [Station Superintendent and anr vs Surender Bhola].A vacation bench of Justices Vikram Nath and Ahsanuddin Amanullah emphasised that if passengers lose any of their belongings on train, they cannot claim reimbursement from the Indian Railways for the same.The Court made the observation while setting aside consumer court orders to pay ₹1 lakh compensation to a man (claimant) who had lost the said amount of money during a train ride. "We fail to understand as to how the theft could be said to be in any way a deficiency in service by the Railways. If the passenger is not able to protect his own belongings, the Railways cannot be held responsible," the Supreme Court held. .A District Consumer Forum had earlier awarded the claimant, a resident of Uttar Pradesh, the compensation amount after the cash he had kept in a belt tied around his waist got stolen.On June 12, 2015, the National Consumer Disputes Redressal Commission upheld a State Consumer Disputes Redressal Commission ruling that had dismissed a challenge to the District Forum's order.This led to an appeal before the top court, which has now set aside the earlier orders passed by consumer forums..Advocate Rajan Kumar Chaurasia appeared for the appellants..[Read order]
Theft occurring during train rides does not amount to a deficiency in service by the Railways, the Supreme Court observed on Thursday. [Station Superintendent and anr vs Surender Bhola].A vacation bench of Justices Vikram Nath and Ahsanuddin Amanullah emphasised that if passengers lose any of their belongings on train, they cannot claim reimbursement from the Indian Railways for the same.The Court made the observation while setting aside consumer court orders to pay ₹1 lakh compensation to a man (claimant) who had lost the said amount of money during a train ride. "We fail to understand as to how the theft could be said to be in any way a deficiency in service by the Railways. If the passenger is not able to protect his own belongings, the Railways cannot be held responsible," the Supreme Court held. .A District Consumer Forum had earlier awarded the claimant, a resident of Uttar Pradesh, the compensation amount after the cash he had kept in a belt tied around his waist got stolen.On June 12, 2015, the National Consumer Disputes Redressal Commission upheld a State Consumer Disputes Redressal Commission ruling that had dismissed a challenge to the District Forum's order.This led to an appeal before the top court, which has now set aside the earlier orders passed by consumer forums..Advocate Rajan Kumar Chaurasia appeared for the appellants..[Read order]