Consumer forum orders VLCC to pay ₹40k compensation to customer for laser treatment burns

The Commission held that VLCC's non-refundable policy is unilateral, detrimental to the interest of the customers and amounts to an unfair trade practice.
Consumer Protection
Consumer Protection
Published on
3 min read

The District Consumer Disputes Redressal Commission (DCDRC) in Central Mumbai has directed beauty care brand VLCC Healthcare to refund ₹47,200 along with interest to a customer who had paid this amount in advance for laser hair removal treatment that resulted in burn injuries.

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