Consumer Court slaps ₹13,000 penalty on Flipkart for canceling iPhone order
A coram of Commission President Vanadana S Mishra and members Shraddha G Bahirat and Kamlesh R Bhandarkar observed that refunding the cost of the phone did not absolve Flipkart from its liability.
The District Consumer Disputes Redressal Commission at Central Mumbai recently imposed a penalty of ₹13,000 of Flipkart for unilaterally cancelling an order placed by a customer for an iPhone [Akshay Vijay Loke v Ekart Logistics and Anr.].