Broken business class seats on Air India flight: Consumer Court directs ₹50,000 compensation to senior couple

A coram of President Pawanjit Singh and member Suresh Kumar Sardana observed that based on the evidence, the seats were defective and caused physical discomfort to the complainants.

Air India

Published on:

11 Feb 2024, 6:23 am

2 min read

A district consumer disputes redressal commission in Chandigarh recently directed Air India to pay ₹50,000 as compensation to two senior citizens who were forced to sit on broken seats on an Air India flight from New York to Delhi. [Rajesh Chopra and Anr. v Air India Ltd]

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Consumer Protection Act

Deficiency in Service

Air India

District Consumer Disputes Redressal Commission