Bangalore consumer forum fines NHAI, toll booth firm for charging commuter ₹10 excess toll fee

While ordering compensation of ₹5,000, the Commission observed that consumers expect authorities to acknowledge their error and correct the same within a reasonable lapse of time.

toll booth

Published on:

02 May 2023, 5:43 am

1 min read

The Bangalore District Consumer Disputes Redressal Commission recently directed the National Highways Authority of India (NHAI) and JAS Toll Road Company Limited to pay compensation of ₹5,000 to a commuter who was charged ₹10 excess toll fee. [Santosh Kumar MB v. NHAI and Ors]

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National Highways Authority of India

District Consumer Redressal Commission

Toll Fee