Limitation provisions in Consumer Protection Act cannot be strictly construed to the disadvantage of Consumer

The Supreme Court has observed that provisions of limitation in the Consumer Protection Act cannot be strictly construed to the disadvantage of a consumer.

The observation came in a judgment delivered by Justices Madan B Lokur and PC Pant in a consumer dispute against National Insurance Company.

The case began when certain goods belonging to Hindustan Safety Glass Works was damaged in rains. The Glass company raised an insurance claim of Rs. 52 lakh with the National Insurance Company . . .